30-Day Money Back Guarantee
We are confident you and your skin will love StemCutis skincare products. That’s why our products are covered by a 30-day money back guarantee.
If you are not satisfied with your purchase, you may return the item(s) within 30 days of the order date for a full refund of the purchase price.
To be eligible for a refund, the item(s) must be returned, unused or used, in original packaging (box, bottle or jar) and with the original packing slip to ensure full credit. You will be responsible for paying for your own shipping costs for returning your item.
Please contact us at CustomerService@stemcutis.com to receive a return form.
Once your return is received, a member of our customer service team will send you an email to notify you that we have received your returned item(s). If your refund request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within three business days.
If 30 days have gone by since your order date, unfortunately, we can’t offer you a refund.
For any questions, please contact us at firstname.lastname@example.org or use our contact form.